Where customer experience meets innovation

We’re a CX company driven by a passion for redefining the customer experience landscape. Clear CX is a specialised service from Clear, a company committed to innovation and high-quality customer service. We believe there are four fundamental pillars that lead to success in customer experience:

  • Empowering decision-making
  • Maximising financial returns
  • Facilitating seamless experiences
  • Impacting customer behaviour

Our Mission

To enhance customer experience across every touchpoint and interaction, and raise the bar of excellence.

Our culture

We’re a group of like-minded people who share and champion the same core values.

Passionate
Adaptable
Collaborative
Trustworthy

Our team

Gavin
Managing Director
James
Creative Director
Sherridan
Commercial Director
Peter
Digital Strategy Director
Ed
Senior Account Manager
Dougie
Head of Customer Experience
Gina
Digital Marketing Manager
Sandra
Finance Manager
Fran
Office Manager

Our partners

We're a customer experience consulting company that's focused on results. What sets us apart is our ability to leverage cutting-edge technology, harness the power of data insights, and, most importantly, deeply understand customer behaviour. Our team is not just experienced, but passionate about what we do. We believe that by combining these elements, we can transform how companies engage with their customers.

Join us on the journey to redefine CX, empower your business, and create lasting connections with your customers. Together, we can elevate your brand, maximise your potential, and make every interaction with your customers count.

We're more than just a CX company; we are your partner in building a customer-focused future. Contact us today to start your journey towards providing a better customer experience.

Tell us about your project

    Your customer doesn’t care how much you know until they know how much you care.

    Damon Richards

    Customer experience is not an expense. It’s an investment.

    Shep Hyken

    The customer's perception is your reality.

    Kate Zabriskie

    Customer experience is not just the quality of interactions; it's the quality of the relationship.

    Amit Sharma

    IVR is more than just a phone system; it's a gateway to your customers' experiences. Make it efficient, make it personal, and you'll create a memorable impression every time they call.

    Dougie Nicoll

    Up